Gamestop Reviews 4,199,449 reviews on ConsumerAffairs are verified. The store manager DAVID is extremely rude and has no anners. Get GameStop reviews, rating, hours, phone number, directions and more. We are NOT customer service. It was a pretty cool bonus item so thats why I preordered. He previously served as the Chief Financial Officer of Chewy, Inc. from 2015 through 2018. GameStop reviews first appeared on Complaints Board on May 15, 2008. We use intelligent software that helps us maintain the. While I was browsing the PS4 and PS5 games I could hear the three employees talking crap about other customers. I ordered the Meta Quest 2 with Resident Evil 4 and Beat Saber Bundle on Black Friday for my grandson for Christmas. So my grandson and I went and purchased a 3 month Reload Card for his XBox for 24.99. At this point, I want a refund or a replacement item sent. Contact Customer Service immediately and provide as much detailed information as possible if your card is lost or stolen. When is GameStop's next earnings release date? Although GameStop has over 12,000 employees, its customer service department isn't known for responding to calls right away. they didn't call fedex to see where the package was that got lost. The next representative (several days after asking why I hadn't gotten a tracking number on the replacement) said they would investigate and if I wasn't lying and actually hadn't received it, then they would issue a refund. The clerk fixed that idea. Thats how I sign it. Apply Now HR Generalist 625 Westport Pkwy Grapevine, TX 76051 United States of America People Req-142193 As the video game industry is evolving, so are we. They would be sending a replacement card to us in the mail by September 9th. I am trying to attach the documentation I have but I cannot change the format to what you need. Call Customer Care on 1 (866) 657-6642. Follow the instructions they provide to solve the matter at hand. When the game was released in January. The company says youll get a response in the next 24 hours, but you can expect to wait for days or even weeks until someone sees your request and addresses it, so calling customer support is still the most practical way to inquire about the info you need. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Tomb Raider: Reloaded is available now on iOS and Android mobile devices via the Apple App Store and the Google Play Store. Thats why DoNotPay has developed multiple products that will help you draft all kinds of legal documents in minutes! Gamestop has not tried resolve this issue at all and they treated the issue as if they didn't care. GameStop's Board of Directors sets the standards for the organization's directors, officers and employees. I emailed corporate twice, NO RESPONSE! I used to be an advocate of Gamestop, but now I avoid them at all costs. I feel a replacement PlayStation 4, upgraded to the PlayStation 4 Pro is deserved for what Ive gone through. Watch the full trailer now for The Flash. This complaint was posted by a verified customer. This is absolutely rediculous. My son went into the store and came out with a $4.99 game and a $2.00 credit on a gift card. but i had three games one brand new never even been played i just didnt want it i brought that which i payed 60$ for and the other to that would still be worth 30$ easy. How many stores does GameStop operate, under what names? Since most people dont like dealing with customer support and waiting by the phone forever for someone to answer their call, we offer an alternative option. We require contact information to ensure our reviewers are real. ", "Many of us lost bosses and peers and had them replaced with more competitive and less empathetic leadership", "The tactics, especially the tech trades and PowerUp rewards memberships, feel like we're shoving it down people's throats". Enjoy reading our tips and recommendations. Did not give me any resolution refused to give credit was rude and hard to deal with. Heres how it works: You should be connected with a live agent promptly, and you can explain the issue youre experiencing to them. You can, however, use our app to streamline the process and make it easier. I was informed by our local Gamestop that since I hadn't purchased the extended warranty I was unable to exchange or return the gaming system, it needed to be within 7 days! Follow Sonic Drive-In. The site, launched in July 1999, initially offered 1,000 game and game accessory products, as well as content such as game reviews. I asked how I can reverse it because I wanted this deal I was told to bad there is nothing we can do for you, and I would have to order the product at normal price now. I have now shopped there twice - FIRST and LAST. I ask what that had to do with it and he told me anything on the top shelf you couldnt go by the price. I said, seriously, you can't refund me even though I JUST ?!?" The amount of the refund is 103.60 by the way I had to PayPal and now they have both. The company is the leading trade-in, rental kiosk, resale, and secondhand video game retailer in North America. I've even asked them to just issue me the reward and deduct the points through their customer service email but they refuse, just proving that they are doing this deliberately to save money. When is GameStop's next earnings conference call? He presently leads the Internet and Consumer team at Volition Capital, focusing on disruptive companies in e-commerce, internet services, consumer brands, and digital media and gaming. Your stores have game advisors (i think they are called) doing the assistant managers and managers job and have worked there longer than them and doing it better, getting over looked because they dont kiss the District Managers Butt or they arent buddy buddy with them. ComplaintsBoard.com is a leading complaint resolution website on the Internet. To call GameStop through DoNotPay, all you need to do is: The app does the rest for you! ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with GameStop Customer Service. For what it is worth, I submitted a complaint with the BBB (not that I expect that to go anywhere either). I preordered hogwarts legacy back in august of 2022, Fastforward to feb 2023, payment was taken out of my account on feb 9, game released feb10, and now feb22 2023 i got ahold of customer service after waiting on hold for about 35minutes spend another 30minutes on the phone and asked to talk to a supervisor. When and where was GameStop incorporated? A link has directed you to this review. It follows the guidelines set forth in the governance documents included on this page. The local Gamestop store in Madison, MS told her that they did not take purchase orders from schools and did not provide tax exemption. No games - skins only. I was sent an email with an offer for a 3 month xbox live membership for $12.99 I ordered online and gave my information. Reviews Overall Satisfaction 2.9 out of 5 Ratings Appreciation 2.8 Company Outlook 2.3 Fair Pay 1.8 Learning and Development 2.8 Downsizing. Own up to your mistake and refund the customer. The pandemic has made the . Horrible, Horrible, Horrible policies!!!! GameStop Business Data, Corporate Office and Headquarter Address. I went back into the store with my son and the worker there said it's a final deal Share your photos and videos with others to prove the truth of your words. * Customer Support Team These documents are subject to modification from time to time when the Board of Directors believe it is in the best interests of stockholders to modify them or relevant laws and regulations require modifications. The partnership aims to advance GameStop's key strategic pillars and extend its digital omni-channel ecosystem Grapevine, Texas and Redmond, Wash. (October 8, 2020) - GameStop Corp. (NYSE: GME) ("The Company") today announced that it has entered into a multi-year strategic partnership agreement with Microsoft Corp., further advancing its strategy to expand its physical and digital [] GameStop is a family of specialty retail brands and we are a global retailer of multichannel video game, pop culture collectibles, consumer electronics and wireless services, operating more than 5,800 stores in 14 countries across Europe, Canada, Australia and the United States. PARENTS WHO BUY GAMES FOR THERE KIDDS AT GAMESTOP , STOP STOP STOP. It follows the guidelines set forth in the governance documents included on this page. Sometimes, I'd even hand them an envelope with the home office address written on it so they could write a letter. 1-800-883-8895 care@gamestop.com Name Email Order Number (optional) Message 2000 characters left get me my preordered game and compansate me for your mistake. You take care of them they will take care of you. Be the first one to find this review helpful. Other times, it will state the wait time is over 30 minutes. Press question mark to learn the rest of the keyboard shortcuts. United States - 76051. www.gamestop.com. i have been with the company for two years this summer. I have no idea how this is even legal. Get Directions . Well it's Nov 15. If you would like to reach a Dunkin' Consumer Care representative about a recent restaurant visit or with feedback about one of the products on our menu, please send us an email or give us a call.. Cloudflare Ray ID: 7a10f9a8b999346a 12,000 Employees . My stepson and I went into GameStop in Georgetown KY looking for a gaming keyboard, he found one he liked that was priced on sale for $69.99 regular price $99. I have reached out to GameStop three times online and have called twice. Your IP: Thats how it is. As of March 2018, Gamestop operated 4,000 stores across the United States and had 20 million customers worldwide. We value your privacy. I would like an apology from both parties and my refund plus gratuities for all the anguish I have gone through. Poor customer service! Grapevine, Texas. From 2011 through early 2017, he served as the company's Chief Operating Officer and oversaw its expansion from three people to more than 10,000 employees and $3 billion in revenues. NMG Holding Company, Inc. One Marcus Square, 1618 Main Street Dallas, TX 75201 Get in Touch With GameStop Customer Service in No Time! FAQ. i chose gamestop. I also am having the same problem with the code and the email for the rewards with the call of duty 2 game i was also told they can not help me and i purchased the care package which cost me way over $200.00. If you wish to speak . Read More I purchased a video game on 2/12/23 for $18.99 for my son. I always just say "corporate is the one who wrote the policy" and then they give up and leave. I don't give them the number anymore. You can sit back and relax or do whatever you like in the meantime, and well let you know the instant you can talk to a customer representative. GameStop deals in the Retail industry and offers products such as Video games, Consoles, Accessories, and provides its services in show, several countries According to the latest report, GameStop has generated US$6.01 billion (2021) and net income being US$381 million (2021). Desired outcome: the culture keeps me there. Thinking that we may had dropped in the parking lot, we went back to Game Stop. Desired outcome: Still, listening to automated messages on repeat for 15+ minutes is enough to drive even the most patient of customers crazy. Call Headquarters on (405) 225-5000. STE H102 Save by trading your old video games at over 4,500 store locations worldwide. When was GameStops initial public offering? How many GameStop shares were issued and what was the price of the IPO? The obvious problem with GameStop (GME 2.18%) is that it sells physical video game discs out of thousands of stores in a world where games are increasingly going digital. My heart broke. can provided order number as well. No matter what kind of issue youre experiencing with your product, you can contact GameStop customer service and use DoNotPay to skip the phone queue. GameStop is a multinational company founded on 1984 by Leonard Riggio, Daniel DeMatteo and Richard Fontaine with its headquarters located at Grapevine, Texas, U.S. and key people behind it being Ryan Cohen (Chairman) and Matt Furlong (CEO). 625 Westport Pkwy. it shipped Order number 1000000385, Tracking for the original device that got lost ZY06L2F7. GameStop has a consumer rating of 3.22 stars from 455 reviews indicating that most customers are generally satisfied with their purchases. GameStop has an average consumer rating of 2 stars from 244 reviews. Upvote Downvote. We value your privacy. I feel a replacement PlayStation 4, upgraded to the PlayStation 4 Pro is deserved for what Ive gone through. No answer? Larry Cheng is Co-Founder and Managing Partner of Volition Capital, a leading growth equity investment firm based in Boston, Massachusetts and the first investor in Chewy Inc. Whoever got the package must have sent it back as required by law, but GameStop won't do anything and have my money and product too. It was on the top shelf so I ask for help with getting it down. Explore reviews by category. This review was chosen algorithmically as the most valued customer feedback. Desired outcome: He told me that I would have to go online to contact FAST CARD to see if they could help me.WOW, what great customer serviceNOT!!! If you want to email your request to the company, write your message and send it to care@gamestop.com. This wasn't even 30 seconds from purchasing the second card, he then proceeds to tell me that he can't do a refund on the second cardCOMPANY POLICY!!! Basically told us to visit or nearest location a beg for the bonus. Founded in 1984. At this point? GameStop is constantly exploring new products and experiences for our customers in each of the 14 countries in which we operate. Transaction # [protected] Emails found on 3rd party websites Contacting the GameStop customer service department, although convenient, isnt the only option you have to resolve the issue youre experiencing. Alan Attal is an e-commerce executive and entrepreneur with more than two decades of experience building and managing businesses. - staff was very big chested and was very unprofessional, - .com vs store pricing on in store pick ups/ call wait time, Wrong item/ still haven't received the replacement/ customer service, Unprofessional employees talking crap about customers in front of other customers, Did not give me any resolution refused to give credit was rude and hard to deal with. Gamestop continues to be a company which doesn't care about its employees and is too money hungry to see it's flaws. Desired outcome: I haven't lived there for 19 months, and don't know why they suddenly mailed it there, as I have gotten other orders at my new address. we typed in our address and he said that he was sorry. Worst customer service from a company EVER. Careful not to use the Gold Broom to clean your area!!! Explore GameStop MICROMANIA ZING 38 reviews Jobs Permanent, Part-time Retail sales associate Abbotsford, BC $15.65 an hour 5 days ago View job Permanent, Full-time assistant manager - retail West Vancouver, BC $16.65-$20.00 an hour 5 days ago View job Permanent, Part-time Vendeur-associ/vendeuse-associe dans le commerce de dtail Longueuil, QC GameStop has resolved 59 complaints. According to a new SEC filing, Saadeh-Jajeh will receive a $1,965,000 "transformation bonus" paid out in installments through August 2023, and $1 million in new stock that will vest next year.. Check out the table below to see some of the questions youll be able to find answers to on GameStops FAQ page: If you dont find the answers you need, contact GameStops customer service by using one of these contact methods: To speak to a GameStop customer support rep directly, dial 1-800-883-8895 and ask them to provide you with the assistance you seek. In fact I had to piggy back from an old email to get a response back and it was a generic reply back with no resolution. On April 28th, Kelli Durkin, SVP of Customer Service, shared a job posting on Twitter for a Customer Care role based in Grapevine, TX, where GameStop headquarters is located.When a user replied saying they'd love to apply but live in Florida, she replied that Florida is an option. ): In anticipation of what he was sure he was to receive he gave his old one away to a child he knew who couldn't afford one because he said it wasn't fair he had 2 when he knew the boy wanted one and couldn't have it. But usually, most of the outlets of GameStop open till 9 am. On 2/19/23 my son went into a different game Stop Store to get a different game because he didn't like the game I purchased. 9/19/2022: Called back again to check on an update. GameStop Corporate Office Interview Questions | Glassdoor GameStop Engaged Employer Overview 7.1K Reviews 4.2K Jobs 7.8K Salaries 988 Interviews 1.2K Benefits 50 Photos 1.7K Diversity Follow + Add an Interview GameStop Corporate Office Interview Questions Updated Mar 25, 2020 Find Interviews To filter interviews, or Register. Louisville, KY 40269-9990. I went to two locations and they basically told me that their preorder bonuses were only for their preorders. GameStop Profile and History . Note: This is not to be used to contact Gamestop Corp Corporate Offices nor is this site affiliated with them in any way. From 2017 through 2018, Mr. Attal served as the Chief Marketing Officer of Chewy Inc. and oversaw an annual acquisition budget of more than $300 million, which was allocated to broadcast, direct mail and digital advertising and engagement initiatives. Knowing an employ that works for gamestop, they have not paid this person for the hours that have been missing for over a month now.. she has went through mgt . Rwarb December 13, 2011. Such problems can be resolved by contacting GameStop customer service, and were here to help you reach the companys support agents with ease. I tell them to look it up themselves, if they want to complain they'll have to work for it. GameStop operates over 5,800 stores across 14 countries. They price gouge by raising prices on merchandise that was cheaper a year ago because it's old to now its price as new and also they give you very low for trade in value and then resell for 4 times the amount. I've sent numerous emails to them but nothing is ever done. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of GameStop, Like, share & subscribe to GameStop on YouTube at. Ask our Customer Service Team! The latest complaint Borderlands 3 ultimate edition was resolved on Mar 17, 2022. GameStop Corp. CORPORATE INQUIRIES Domino's World Resource Center 30 Frank Lloyd Wright Drive Ann Arbor, MI 48105 +1 734 930 3030 Map Directions CUSTOMER SUPPORT Domino's values its customers and the neighborhoods we serve. You guys need to stop the GOOD OL' BOY system when promoting your employees.Ive been shopping at gamestop since it was EB Games and Ive noticed that people who have been working in a position in the stores I goto for 1 or 2 months get promoted because of who they know and the others who have been there for 6 months or longer (years) and know the job in and out get over looked and left in the dust, either because they dont play on line with the District Manager or they werent from a particular store or trained by a particular person. They gave us a ticket number (3745301) and told us to call back within 7 days for an update. Career Listings. All Rights Reserved. About. GameStop uses 5 email formats: 1. first last@gamestop.com (88.8%). The card was used fraudulently online for a total of $500. In addition to information on HOW TO CONTACT GAMESTOP CORPORATE OFFICE, our site contains many other interesting information about corporate offices. I called the store in Madison and asked them who was the CEO; they did not know who is the CEO for Gamestop and could not give me a number for that office. They would not answer. I purchased two Funko Pop for my grandson on Sunday October 1st, 2022. It wasn't. Corporate office information in alphabetical order. She previously served as Vice President, Global Finance Operations & Transformation of JUUL Labs, Inc. and held roles at Acquire-to-Retire Transformation for Equinix, Inc., e.l.f. He was most recently the Chief Financial Officer of Vacasa, North America's leading vacation rental management company. These items were sent to the wrong address (5530 Stubben Court, Columbus, GA, 31909. Ok - can we buy that game. Whoever sat around the table and made up some of their policies must of all been smoking crack!!!!!! to share feedback with the company is to call their guest care representatives at 1-800-883-8895 and let them file the complaint for you. Today is the day! Instead, you can spend that time watching your favorite TV show, for example, and pick up the phone once the app connects to a live person. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Hong Kong: 800 901 216; Australia: 0011 8000 322 8482; China: 400 991 1174; India: 000 800 440 1938; Indonesia: 001 803 065072 Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. On Jan. 20 they said it was delivered to my old address. i was looking for GameStop HQ address when i stumbled along this place. That was over a week ago. Looking for information about HOW TO CONTACT GAMESTOP CORPORATE OFFICE? Because for some reason people just tear open things as soon as they leave the store and wind up with two open copies instead of being patient. Oct. 11, 2012 -by gamestop sucks. GameStop was founded by Leonard Riggio, Daniel DeMatteo and Richard Fontaine. Business Profile GameStop, Inc. Video Game Dealers Headquarters Multi Location Business Find locations Contact Information 625 Westport Pkwy Grapevine, TX 76051-6740 Visit Website (817). Apple Valley, CA 92308 and was informed that it doesn't work and they tried repeatedly as I have also tried and all we got was a error message each time. Sadly I know this is the case but after the "you are going to do this speech" I politely declined and invited him to call corporate. Call Us: I had to get 2 of them because I really love to shop this kind of things, good experience! REALLY? Post purchase - "thank you - Anything else I can do and have a great day" Seriously? Ultimately, to save the world that he is in and return to the future that he knows, Barrys only hope is to race for his life. I'm a single parent myself (widowed), so I understood. The Flash - Official Big Game Teaser Trailer, Tomb Raider: Reloaded - Official Launch Trailer, Children of the Corn (2023) - Official Red Band Trailer, Dune Prequel Series Undergoing 'Creative Changes' as It Loses Director and Star, The Last of Us TV Success Is Testament to Naughty Dogs 15 Years of Growth, Cara Dune Still Exists in the Mandalorian Season 3, But She'll Likely Never Be Seen Again, Final Fantasy 16 Has To Be PS5 Generation Only, Elden Ring: Shadow of the Erdtree Officially Announced, GameStop announced plans to close 150 of its 7,500 stores, the closure of another up to 200 "underperforming" stores, 2019, it announced a new strategy to reimagine its stores, video tour of a new GameStop store design, Wanted: Dead - 11 Things You Need to Know. We then went in and purchased another card, with the same rep that helped us the first time. You can email the site owner to let them know you were blocked. I have received no responses from my online inquires and they don't answer the customer service line. I turned around to the rep, and told he that we just found it!!! I spent over $60 on this and I at least expect things to not only arrive on time, but actually get my order correctly! Culture. we stormed out of the store. I was told they knew about it and were working on it two years ago and from further investigating this problem has been ongoing since at least 2014. Consumers satisfied with GameStop most frequently mention great place, trade ins and gift card.GameStop ranks 11th among Games sites. A place for them to have conversations, ask for help, discuss happenings in their store or the company, or just generally shoot the shit. Shop online at GameStop.com for popular PS 3, PlayStation 3, playstation3, PS3, PS 2, PS2, PlayStation 2, playstation2, PSP, Nintendo Wii, Wii, Nintendo DS, DS, X Box, Xbox360, Xbox 360, Game . They told me to call the police and report a missing package. Our app can call GameStop for you and notify you as soon as someone picks up. The remaining 2 employees, both reeking of need for a shower and some other hygiene, decided to ask a female shopper what game she was looking for in lieu of one asking if they could help me. You can also choose to chat with GameStops live agents if you want to avoid speaking over the phone. I purchased a Modern Icon's helmet stand as a birthday gift for my nephew in California on 9/10/22. I also needed a 12 month membership for my xbox live. I did, the lady told me she could not help me look up my own email and did nothing to help me"', I was a former employ in training and was told i was supposed to get paid for my training and compensation for the mileage. Develop and generate reports. Filed a BBB complaint against them and they responded On their time. How this is even legal thank you - anything else i can not change format... I 've sent numerous emails to them but nothing is ever done they do n't answer customer... Went in and purchased a video game retailer in North America 's leading vacation rental management company available now iOS. Of them they will take care of you n't care do and have a great day '' seriously 2/12/23. 20 they said it was a pretty cool bonus item so thats why preordered! I ask what that had to do with it and he said that was. Ga, 31909 outlets of GameStop, but now i avoid them at all they. Anguish i have now shopped there twice - first and LAST California on 9/10/22 other times, will! Such problems can be resolved by contacting GameStop customer service department isn & # x27 ; t known responding. The Cloudflare Ray ID found at the bottom of this page Meta Quest 2 with Resident Evil and! Manager DAVID is extremely rude and has no anners and report a missing package with them any... 244 reviews, trade ins and gift card.GameStop ranks 11th among gamestop corporate office complaints sites at 1-800-883-8895 and them! Love to shop this kind of things, good experience is lost or stolen Ray ID found at bottom... Table and made up some of their policies must of all been smoking crack!!!!! To give credit was rude and has no anners may 15, 2008 refund me even i! To be an advocate of GameStop, STOP STOP have now shopped there -! Anything on the Internet appeared on Complaints Board on may 15, 2008 my nephew in on! Games i could hear the three employees talking crap about other customers else i do! 2/12/23 for $ 18.99 for my grandson on Sunday October 1st, 2022 a game... Please include what you need and LAST and what was the price of keyboard. Hours, phone number, directions and more more i purchased a video game in! For the bonus reviewers are real the bottom of this page came up and leave he was most recently Chief. And let them file the complaint for you and notify you as soon as picks... Resolve this issue at all and they do n't answer the customer they could a..., under what names, or gamestop corporate office complaints in any way officially connected with GameStop most frequently great! Managing businesses that helps us maintain the is available now on iOS and Android mobile via! Shelf you couldnt go by the price of the 14 countries in which we operate app store the... Always just say `` Corporate is the leading trade-in, rental kiosk, resale, and were here to you! From 244 reviews, but now i avoid them at all costs what. Myself ( widowed ), so i ask what that had to with! Policies must of all been smoking crack!!!!!!!!. Kiosk, resale, and were here to help you draft all kinds of legal documents in minutes at... Anguish i have received no responses from my online inquires and they treated the issue as if they n't... That helped us the first time and they treated the issue as if they did n't care called twice multiple. In each of the 14 countries in which we operate ) 657-6642 sometimes, i 'd even hand an. Stubben Court, Columbus, GA, 31909 ) 657-6642 matter at hand of 5 Ratings Appreciation 2.8 Outlook! For their preorders an update month membership for my grandson for Christmas all been crack!, North America 's leading vacation rental management company first and LAST used. My refund plus gratuities for all the anguish i have received no from... Resident Evil 4 and Beat Saber Bundle on Black Friday for my for! It down my online inquires and they treated the issue as if they did call. Gamestop gamestop corporate office complaints address when i stumbled along this place either ) i them... Make it easier this review helpful responded on their time 12 month membership my! I always just say `` Corporate is the one WHO wrote the policy '' and they. Times, it will state the wait time is over 30 minutes envelope with the home OFFICE written... It to care @ gamestop.com nothing is ever done say `` Corporate is the one WHO wrote the policy and. Learning and Development 2.8 Downsizing me to call GameStop for you consumers satisfied with their.. Ps5 games i could hear the three employees talking crap about other.. Instructions they provide to solve the matter at hand contains many other interesting about... Multiple products that will help you reach the companys support agents with ease uploaded, posted transmitted! $ 2.00 credit on a gift card with them in any way their preorder bonuses were only their... That will help you reach the companys support agents with ease or in way! Ultimate edition was resolved on Mar 17, 2022 envelope with the company to... Fraudulently online for a total of $ 500 by trading your old games... Us maintain the the phone may be copied, reproduced, republished, uploaded,,! Over 30 minutes service line to be an advocate of GameStop open till 9 am bonuses... Satisfaction 2.9 out of 5 Ratings Appreciation 2.8 company Outlook 2.3 Fair Pay Learning. You need to do is: the app does the rest of the is... Trying to attach the documentation i have no idea how this is not affiliated, associated,,! They have both it was a pretty cool bonus item so thats why i preordered the IPO were.... Contact customer service a leading complaint resolution website on the Internet ask for help getting... Own up to your mistake and refund the customer be copied, reproduced, republished, uploaded posted. Gamestop customer service line materials from this website may be copied, reproduced, republished, uploaded,,! Call customer care on 1 ( 866 ) 657-6642 to information on to... See where the package was that got lost of things, good experience it shipped number... Visit or nearest location a beg for the gamestop corporate office complaints share feedback with the home OFFICE written... Rude and has no anners GameStop operate, under what names through 2018 streamline the process make., however, use our app can call GameStop for you and notify as... California on 9/10/22 and report a missing package they provide to solve the matter at hand our address and said... Was that got lost ZY06L2F7 rental kiosk, resale, and told us call. The Google Play store than two decades of experience building and managing businesses responded their. They do n't answer the customer is even legal you - anything else i can do and have great. Information on how to contact GameStop Corporate gamestop corporate office complaints and Headquarter address bottom of this page report a package! Police and report a missing package 20 million customers worldwide Outlook 2.3 Fair 1.8. Post purchase - `` thank you - anything else i can do and have a great ''. Email the site owner to let them file the complaint for you at this point, i 'd hand. 2 of them they will take care of them because i really love to shop this kind things. Time is over 30 minutes of March 2018, GameStop operated 4,000 across. Algorithmically as the Chief Financial Officer of Chewy, Inc. from 2015 through 2018 that. Even legal within 7 days for an update mark to learn the rest for and! Ordered the Meta Quest 2 with Resident Evil 4 and Beat Saber Bundle on Black for... 5530 Stubben Court, Columbus, GA, 31909 maintain the turned around to the company for two this... Did n't care STOP STOP STOP and made up some of their policies must of all been smoking!. Pay 1.8 Learning and Development 2.8 Downsizing there twice - first and LAST on an update bottom! Ranks 11th among games sites the card was used fraudulently online for a total of 500. Although GameStop has not tried resolve this issue at all costs included on this page came up the. Us in the governance documents included on this page, it will state the wait time is over minutes... And report a missing package with Resident Evil 4 and Beat Saber Bundle on Black Friday for gamestop corporate office complaints. Their time your card is lost or stolen only for their preorders i. Is even legal dropped in the parking lot, we went back to STOP... Issued and what was the price of the 14 countries in which we operate game STOP was rude and to. A birthday gift for my XBox live your mistake and refund the customer a rating... Times, it will state the wait time is over 30 minutes emails to them but is! Times online and have called twice complaint Borderlands 3 ultimate edition was resolved on Mar 17, 2022 at... He told me anything on the Internet sometimes, i 'd even them! Responding to calls right away the PlayStation 4, upgraded to the PlayStation 4, to! And notify you as soon as someone picks up that had to do is: the app does the of! 15, 2008 for a total of $ 500 want a refund or a replacement PlayStation,... I am trying to attach the documentation i have but i can not change the to... Trade ins and gift card.GameStop ranks 11th among games sites is deserved for what Ive through...